bdkkr Privacy Policy
Your privacy matters to us. This policy explains exactly what data bdkkr collects, why we collect it, how it is stored securely, and the rights you hold over your personal information.
Introduction
bdkkr ("we", "our", "us") operates the online gaming and sports betting platform accessible at https://bdkkr.ws (the "Platform"). We are committed to protecting the privacy and personal data of every player and visitor who uses our services. This Privacy Policy explains in clear, plain language what personal information we collect, how we use it, with whom we may share it, how we keep it safe, and the rights available to you as a data subject.
By registering an account with bdkkr or by continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described herein. If you do not agree with any part of this Privacy Policy, you must stop using the Platform immediately. This Policy should be read alongside our Terms and Conditions.
This Privacy Policy covers data collected through the bdkkr website, mobile web experience, customer support channels, and any promotional communications we send you. It does not apply to third-party websites, payment processors, or game providers whose own privacy policies govern their data practices — we encourage you to review those policies independently.
Privacy at a Glance
All data transmitted between your device and the bdkkr Platform is protected by industry-standard SSL (Secure Sockets Layer) encryption. Your login credentials, payment details, and personal information travel over an encrypted connection at all times.
bdkkr does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used solely to operate and improve the Platform, process transactions, fulfil legal obligations, and communicate relevant account information to you.
You have the right to request a copy of the personal data bdkkr holds about you at any time. Submit your request in writing to [email protected] and we will respond within 30 days. Identity verification may be required before data is released.
You may request deletion of your personal data where we no longer have a legal basis to retain it. Certain data — such as transaction records and KYC documents — must be retained for legal and regulatory compliance periods and cannot be deleted on request until those periods expire.
bdkkr uses essential cookies required for the Platform to function, plus optional analytics cookies that help us understand how players use the site. You can manage your cookie preferences through your browser settings. Disabling essential cookies may prevent some Platform features from working correctly.
Information We Collect
bdkkr collects personal information only to the extent necessary to operate the Platform lawfully and to provide you with a safe, reliable gaming and betting experience. The categories of data we collect are set out below:
Category 1
Registration and Identity Data
When you create a bdkkr account, we collect your full name, date of birth, Bangladeshi mobile number, and a password (stored in encrypted form). If you are required to complete KYC verification, we additionally collect copies of your National Identity Card (NID), passport, or other government-issued identification documents, along with a selfie or liveness photograph for identity matching purposes. This data is used solely for account creation, age verification, and fraud prevention.
Category 2
Financial and Transaction Data
We collect records of all deposits and withdrawals made through your bdkkr account, including the payment method used (e.g. bKash, Nagad, Rocket, bank transfer), transaction amounts in BDT, transaction timestamps, and associated reference numbers. We do not store your full mobile wallet PIN, bank account login credentials, or card CVV numbers. Payment processing is handled by third-party payment processors subject to their own security standards.
Category 3
Gameplay and Betting History
We record your betting and gaming activity on the Platform, including the games played, bets placed, stakes wagered, and outcomes. This data is used to settle bets accurately, calculate bonuses, detect potential problem gambling patterns in line with our Responsible Gaming obligations, identify suspicious activity, and resolve any disputes that may arise.
Category 4
Technical and Device Data
When you access the bdkkr Platform, we automatically collect certain technical information including your IP address, device type and model, operating system version, browser type, session start and end times, pages visited, and referral source. This data is used to maintain Platform security, prevent fraudulent multi-account registrations, optimise the mobile user experience, and compile aggregate analytics. We do not use this data to personally identify you beyond what is necessary for security purposes.
How We Use Your Information
bdkkr processes your personal data for the following lawful purposes. We collect only what is genuinely necessary and do not process data in ways that are incompatible with these stated purposes:
Purpose 1
Account Operations and Service Delivery
We use your registration data, payment details, and gameplay history to open and maintain your bdkkr account, process deposits and withdrawals, settle bets, award bonuses, and provide customer support. This is the primary purpose for which we collect your data and constitutes the core contractual basis for processing.
Purpose 2
Security, Fraud Prevention, and Compliance
We process identity, device, and transaction data to detect and prevent fraud, money laundering, multi-accounting, bonus abuse, and other prohibited conduct described in our Terms and Conditions. We may also be required to share data with law enforcement or regulatory authorities where required by applicable law. This processing is carried out on the basis of our legitimate interests in operating a secure platform and our legal obligations.
Purpose 3
Responsible Gaming Monitoring
bdkkr uses your betting and gameplay data to identify patterns that may indicate problem gambling behaviour, including unusually high bet volumes, rapid escalation of stakes, or self-exclusion requests. Where such patterns are identified, we may proactively reach out via your registered mobile number to offer responsible gaming resources, deposit limit tools, or account time-out options. This processing is in your vital interest and in fulfilment of our responsible operator obligations.
Purpose 4
Marketing and Promotions
With your consent, we may send you promotional messages via SMS relating to new games, bonuses, seasonal promotions (such as Eid specials or BPL season offers), and platform updates. You may withdraw your consent to marketing communications at any time by contacting [email protected]. Withdrawal of marketing consent does not affect the processing of your data for operational or legal purposes.
Sharing Your Information
bdkkr does not sell or rent your personal data. We share your information only in the limited circumstances described below, and only to the extent strictly necessary for the stated purpose:
Disclosure 1
Payment Processors
To process your deposits and withdrawals, we share your transaction details with our payment processing partners, including mobile wallet operators (bKash, Nagad, Rocket, Upay) and banking partners. These partners process your payment data under their own privacy policies and applicable financial regulations. bdkkr does not receive or store your full mobile wallet credentials or bank account passwords.
Disclosure 2
Game Providers
bdkkr integrates games from third-party providers including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming. To launch games and record outcomes accurately, technical session data (such as a session token and player account ID) is shared with these providers. Game providers do not receive your full name, NID, or payment information. Their software operates under independent certification and RNG auditing standards.
Disclosure 3
Legal and Regulatory Authorities
bdkkr may be required by applicable law, court order, or lawful authority to disclose personal data to law enforcement agencies, financial intelligence units, or other government bodies. We will only disclose what is strictly required by the lawful demand and will seek to notify you where permitted to do so.
Important: bdkkr will never share your personal information with advertisers, data brokers, or marketing companies. We do not profile your data for sale to third parties under any circumstances.
Cookies and Tracking Technologies
bdkkr uses cookies and similar tracking technologies on the Platform. The following describes the types of cookies we deploy and how you can control them:
Cookie Type 1
Essential Cookies
Essential cookies are strictly necessary for the Platform to function. They maintain your login session so you do not have to re-enter your credentials on every page, remember your language preference, and prevent cross-site request forgery (CSRF) attacks. These cookies cannot be disabled without breaking core Platform functionality. They do not collect personal data beyond what is required to keep your session active and secure.
Cookie Type 2
Analytics Cookies
With your consent, bdkkr deploys analytics cookies to understand how players navigate the Platform — which pages are visited most frequently, how long sessions last, and which device types are most common among our Bangladeshi player base. This information is aggregated and anonymised; it does not identify you personally. Analytics data helps us improve the Platform's mobile performance, fix navigation issues, and prioritise new features.
Cookie Type 3
Managing Your Cookie Preferences
You can manage or disable non-essential cookies at any time through your browser settings. Most modern mobile browsers (Chrome for Android, Safari for iOS) allow you to clear cookies, block third-party cookies, or enable private/incognito browsing. Note that disabling essential cookies will prevent you from logging in to your bdkkr account and using core Platform features. Changes to cookie settings take effect on your next visit to the Platform.
Data Security
bdkkr implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit, encrypted storage of sensitive fields such as passwords and identity document scans, access controls that limit employee access to personal data on a strict need-to-know basis, and regular security reviews of our Platform infrastructure.
While bdkkr takes every reasonable precaution to safeguard your data, no internet-based platform can guarantee absolute security. You are also responsible for keeping your own account credentials secure — do not share your password with anyone, do not use easy-to-guess passwords, and log out of your account when using shared or public devices. If you suspect your account has been compromised, contact bdkkr support at [email protected] immediately.
bdkkr's Platform is served exclusively over HTTPS. All connections to bdkkr.ws are encrypted. If your browser shows a padlock icon in the address bar when visiting bdkkr.ws, your connection is secure. Never enter your bdkkr login credentials on any site that does not show a valid HTTPS certificate for bdkkr.ws.
Your Privacy Rights
As a bdkkr player and data subject, you hold the following rights in relation to your personal data. To exercise any of these rights, submit a written request to [email protected] from the mobile number registered to your account:
Right 1
Right of Access
You have the right to request a copy of all personal data bdkkr holds about you. We will provide this within 30 days of receiving a verified request. The data will be provided in a readable format. There is no fee for a standard access request; however, if requests are manifestly unfounded or excessive, we reserve the right to charge a reasonable administrative fee.
Right 2
Right of Rectification
If you believe that personal data bdkkr holds about you is inaccurate or incomplete, you have the right to request correction or completion of that data. For example, if your name was recorded incorrectly at registration, you may request a correction by submitting the appropriate supporting documentation. bdkkr will action verified rectification requests within 14 days.
Right 3
Right of Erasure
You may request that bdkkr delete your personal data where: (a) the data is no longer necessary for the purpose for which it was collected; (b) you withdraw consent and no other lawful basis for processing exists; or (c) the data has been unlawfully processed. Please note that certain data — including transaction records, KYC documents, and bet history — must be retained for legally mandated periods for anti-money-laundering and regulatory compliance reasons. Deletion requests for such data will be deferred until the applicable retention period has expired.
Right 4
Right to Withdraw Marketing Consent
Where you have consented to receive promotional communications from bdkkr, you may withdraw that consent at any time without affecting your account status or the processing of your data for operational purposes. To opt out of marketing messages, contact [email protected] stating clearly that you wish to unsubscribe from promotional communications. Opt-out requests are processed within 5 business days.
Data Retention
bdkkr retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply: account registration data is retained for the lifetime of your account plus a minimum of five (5) years after account closure; financial transaction records are retained for a minimum of seven (7) years from the date of each transaction; KYC identity documents are retained for a minimum of five (5) years after account closure; gameplay and betting history is retained for a minimum of three (3) years; and technical and device log data is retained for twelve (12) months on a rolling basis.
When the applicable retention period expires, bdkkr will securely delete or anonymise your personal data so that it can no longer be associated with you. Where data is anonymised rather than deleted, the anonymised dataset may be retained indefinitely for aggregate statistical and business analytics purposes.
Minors and Age Restrictions
The bdkkr Platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from any person under the age of 21. If bdkkr becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and permanently close the associated account. Parents and guardians who believe a minor may have accessed the Platform should contact [email protected] immediately so that appropriate action can be taken.
Changes to This Privacy Policy
bdkkr reserves the right to update or amend this Privacy Policy at any time. The current version of the Privacy Policy is always published on this page, with the last-updated date shown at the top. Material changes — such as new categories of data collection, new sharing arrangements, or significant changes to your rights — will be communicated to active players via their registered mobile number at least seven (7) days before the change takes effect.
Your continued use of the bdkkr Platform after any amendment to this Privacy Policy constitutes your acceptance of the updated Policy. If you do not agree with the updated Privacy Policy, you must stop using the Platform and may close your account by contacting bdkkr support.
Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way bdkkr handles your personal data, please contact our support team. We take all privacy-related queries seriously and aim to respond within 24 hours Bangladesh Standard Time (BST, UTC+6).
Contact email: [email protected] (plain text — not a clickable link). Please include your registered mobile number, the nature of your privacy concern, and any relevant account reference in your message so we can locate your data and respond accurately.
Your data is protected. Explore bdkkr Casino's full range of games — from live cricket betting to slots — knowing your privacy is always our priority.
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